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Terms and conditions
By placing an order on www.vincerefitness.com you agree to the following terms, condition and purchasing terms.
2. Placing an order
- Add the products you want on our website and press “add to cart”.
- Make sure you select the correct size.
- When you have added the items you want, select “proceed to checkout” or “checkout”.
- Fill in all the needed information.
- Go over your order and make sure all the information is correct.
- Accept the terms and service.
- Choose payment method and select “checkout”.
- Once the order is placed, you will receive an order confirmation that will be sent to your email.
Orders that are placed can´t be cancelled
2.1 Vincere Fitness reserves the right to cancel or reject any orders for the following reasons:
- The product is not available / in stock.
- Your order has been suspected of fraudulent activity.
- The information on your order is not correct.
- If we are unable to obtain authorization of your payment.
- If products on the website are incorrectly prices or otherwise incorrectly described.
- Force Majeure.
3. Quality and maintenance of products
- Minor difference in color are possible due to different images, or other technological reasons.
- Make sure you always follow the washing instruction on the products.
- Vincere Fitness are not responsible for minor color differences or damages due to incorrect handling of the products.
4. Shipping and delivery
- All orders are shipped from Norway.
- We aim to send all orders the same day when they are placed before 15.00.
- We are not responsible for products sent to an invalid or mistyped address.
- Products are normally received between 2-5 days in Norway.
- Products are normally received between 8 – 16 days on international shipping, depending on the location.
- Shipping time may vary during holidays or other hectic periods for the postal service.
- Vincere Fitness is not responsible for the packages once they are delivered to the postal service. Under all circumstances, the postal service is responsible for any lost, stolen, or damaged goods which undergo its delivery services.
5. Taxes and fees
- All prices on this website for export from Norway do not include VAT or other Norwegian taxes.
- Vincere Fitness is not responsible for any extra fees, customs or back end charges once the package has exited Norway.
- Vincere Fitness is not responsible for duties and taxes claimed by the custom agency in your country.
- Items purchased through our website may be returned within 30 days of purchase.
- Returned products will be converted to store credit.
- All products must be in their original conditions, with their original tags attached and in its original packaging.
- Vincere Fitness does not allow any exchanges on products that has been used or washed.
- You may return your products to us, but are liable for the postage costs of the return.
- Products that are not bought through our website can´t be sent to us. Please contact the retailer you bought the products from.
- We do not allow any exchange on products bought on sale or with discount codes.
- If you for some reason has received wrong or defected products please contact us on firstname.lastname@example.org. Once you we have received the old products, you will be sent the new and correct products. In case of any defected products you will need to add pictures to the email showing us the problem.
- A returns form must be completed and send along with your return package.
You can download it here.
7. Discount codes and sales
- Only one (1) discount code per purchase can be used.
- All discount codes must be entered at the time of checkout, and it´s the customer’s responsibility to make sure that the discount code is entered correctly. We have no opportunity to add the discount code after the purchase has been accepted.
- We do not accept returns or exchanges on items bought on sale or with discount codes.
8. Intellectual property rights
- All trademarks, service marks, logos and names which appear on Vincere Fitness products are exclusive property of Vincere Fitness AS. This includes products packaging and website. You are not allowed to use, copy, upload, republish, reproduce, post, distribute, transmit or modify any of the trade marks in any way.
Amendments to Terms and Conditions
- We reserve the right to make changes to these Terms and Conditions at any time.
- The use of this website as well as any purchase agreement between you and us, will be subject to the version of the Terms and Condition on this page at the time you place and order or browse our website.